Sr. Admin. Associate, Customer Billing
Hcmportal
NewPosted todayLOCATION
PUNE I GLOBAL BUSINESS SERVICES · Onsite
EXPERIENCE
Not specified
TYPE
FullTime
SKILLS REQUIRED
Billing dispute resolutionInvoice ReconciliationCustomer serviceProfessional Communication
Job description
Overview
Senior Administrative Associate in Customer Billing, responsible for resolving customer billing issues and invoice discrepancies while providing excellent customer service.
What you'll do
- Communicate with customers to solve billing issues while providing excellent customer service.
- Resolve discrepancies on shippers' invoices.
- Research billing issues and make adjustments as necessary.
- Educate customers on the billing services UPS offers.
- Initiate cross-functional and external contacts to resolve billing problems.
- Perform other tasks as necessary.
Details
- Employee type: Permanent.
- Location: Pune, India (Global Business Services).
Read the full description and apply on the company’s own careers page.
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Sr. Admin. Associate, Customer Billing
