Systems Ops Bus Sr Analyst – C12

Overview

A seasoned Systems Operations Business Senior Analyst role that applies in-depth disciplinary knowledge to improve processes and workflows, oversee medium-size IT projects, and act as an advisor and SME to senior stakeholders.

What you'll do

• Oversee medium size/moderately complex IT projects.
• Develop detailed IT work plans, schedules, project estimates, resource plans and status reports.
• Interface with project staff and clients regarding status of projects.
• Identify and implement process improvements.
• Conduct in-depth evaluation of business processes, system processes and industry standards.
• Ensure essential procedures are followed and help define operating standards and processes.
• Evaluate moderately complex and variable issues with substantial potential impact, weighing alternatives and balancing potentially conflicting situations.
• Act as advisor or coach to new or lower level analysts, including coaching and training of new recruits.
• Act as SME to senior stakeholders and/or other team members.
• Assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations, adhering to Policy, and escalating, managing and reporting control issues with transparency.

What you'll need

• 5-8 years relevant experience.
• Bachelor's/University degree or equivalent experience.
• Advanced organizational and analytical skills.
• Clear and concise written and verbal communication, facilitation and influencing skills.
• Ability to prioritize and handle conflicting priorities.
• Good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
• Strong communication and diplomacy skills.

Details

• Location: Pune, Maharashtra, India.
• Full time.
• Ability to operate with a limited level of direct supervision.
• Job family group: Operations - Core; Job family: Data Management & System Operations.
• Other job-related duties may be assigned as required.