Overview
Business Analyst role in the insurance domain, bridging business and technology teams to support policy lifecycle operations and system enhancements on Policy Administration Systems.
What you'll do
- Work with business stakeholders to gather, analyse, and document business and functional requirements for insurance products and processes.
- Collaborate with developers, testers, and product owners to design solutions aligned with business needs.
- Support implementation and configuration of Policy Administration Systems such as Integral, Life/400, Guidewire Policy Center, Duck Creek, Majesco, or other equivalent platforms.
- Analyse current workflows and processes and recommend improvements or system changes.
- Develop user stories, acceptance criteria, process flows, and requirement documents.
- Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives.
- Assist in creating test cases and support User Acceptance Testing (UAT).
- Provide support during system rollout and post-implementation phases.
What you'll need
- 4 to 8 years of professional experience as a Business Analyst, with at least 2 years in the insurance domain.
- Working knowledge of at least one Policy Administration System (PAS) such as Integral, Life/400, Guidewire, Duck Creek, Majesco, or similar.
- Understanding of the full policy lifecycle: quote, bind, issue, renewals, endorsements, and cancellations.
- Strong analytical and problem-solving skills.
- Experience in writing business and functional requirements, user stories, and process documentation.
- Familiarity with Agile/Scrum development methodologies and tools such as JIRA, Confluence, or equivalents.
- Good communication and interpersonal skills to interact with stakeholders and technical teams.
Nice to have
- Bachelor's degree in business, Information Technology, Insurance, or a related field.
- Insurance certifications (e.g., LOMA, AINS, CPCU) or Business Analysis certifications (e.g., CBAP, CCBA).
- Exposure to system integration projects, APIs, or digital transformation in insurance.
Details
- Work model prioritizes in-person collaboration while offering flexibility.
Read the full description and apply on the company’s own careers page.