Sr Analyst - Pro and Services

Overview

Senior Analyst supporting Pro & Services Finance for Lowe's Pro business, a $30B+ annual business serving professional customers, covering performance management, customer analytics, financial diagnostics, strategic initiatives and automation.

What you'll do

• Analyze sales, margin, and plan performance across locations, products, customers, channels, and other business dimensions to identify underlying performance drivers.
• Lead ad hoc analyses, diagnostics, and strategic deep dives in response to emerging business questions and leadership priorities.
• Translate ambiguous business problems into structured analytical frameworks, identify the right datasets and methodologies, and drive analysis through completion.
• Develop sales and margin decomposition models to explain performance and quantify key drivers, opportunities, and risks.
• Perform customer-level analytics including segmentation, benchmarking, behavioral trends, retention, and opportunity identification.
• Partner closely with SSCM Finance and business stakeholders to provide decision-enabling insights and recommendations.
• Build, enhance, and maintain Power BI dashboards and analytical tools, including robust data models, DAX measures, and intuitive visualizations.
• Use SQL and Python to work with large datasets, conduct advanced analysis, validate data, and improve analytical efficiency.
• Identify opportunities to automate recurring processes and develop scalable, zero-touch reporting and analytical solutions.
• Support planning, forecasting, performance reviews, and other FP&A activities as required.
• Communicate findings clearly to stakeholders, focusing on what happened, why it happened, what it means, and what actions should be considered.
• Independently manage deliverables and stakeholder expectations while maintaining strong accuracy and attention to detail.

What you'll need

• 4–6 years of relevant experience in FP&A, financial analysis, business analytics, financial reporting, or a related field.
• Strong critical thinking and problem-solving capabilities, with the ability to structure complex and ambiguous business questions.
• Strong proficiency in Microsoft Excel and Power BI.
• Strong understanding of DAX, data modeling, and dashboard development.
• Working knowledge of SQL and experience working with large datasets.
• Strong verbal and written communication skills, with the ability to independently manage discussions with business and finance stakeholders.
• Demonstrated ability to work with high ownership, limited supervision, and strong follow-through.
• Ability to manage multiple priorities in a dynamic environment.

Nice to have

• Experience with Python for analytics, automation, or data manipulation.
• Experience with Power Automate or other workflow automation tools.
• Prior experience in retail, customer analytics, commercial finance, sales finance, or business performance management.
• Experience developing automated reporting or zero-touch analytical solutions.
• Exposure to customer segmentation, pricing, sales productivity, margin analytics, or performance diagnostics.

Details

• Based at the on-site office in Bengaluru.
• Employment type not stated in the source.