Sr. Data Center Operations (DCO) Engineer-Federal

Overview

Sr. Data Center Operations (DCO) Engineer on the Cloud Operations team, responsible for deploying, maintaining and scaling physical server, network and cabling infrastructure in global production data centers.

What you'll do

• Execute physical rack-and-stack deployments, structured cabling, and infrastructure lifecycle management across production data centers
• Triage, troubleshoot, and remediate hardware and network faults while repairing or replacing failing components
• Manage and resolve operational ticket queues, driving scheduled corrective maintenance and break/fix activities
• Coordinate and partner with engineering teams, system owners, and third-party Remote Hands technicians to validate installations
• Maintain comprehensive asset tracking documentation and support up to 50% domestic and international travel

What you'll need

• 5 or more years of experience working within production data center environments
• Proven track record engaging and directing remote data center vendors
• U.S. citizenship, required due to the nature of the customers assigned to this role
• Deep technical understanding of diverse server platforms, network hardware, optics, fiber plants, and copper cabling
• Proficient with Linux/Unix command-line interfaces, BIOS configurations, and out-of-band management tools such as iLO, iDRAC, and IPMI
• Experience leveraging modern AI tools, automation, or scripting to streamline data center operational workflows and diagnostics
• Ability to lift and carry up to 50 pounds repeatedly and regularly in support of physical infrastructure deployments

Nice to have

• Experience applying AI-assisted engineering tools and workflows to system diagnostics, infrastructure automation, documentation, or operational reliability
• Willingness and ability to travel domestically and internationally up to 50%

Details

• Remote role based in Houston, TX, reporting to the Director of Network Infrastructure
• Travel: up to 50% domestic and international
• Hybrid work model
• Full-time position
• Base pay range $91,200 to $114,000 USD