Sr. Facilities Manager - Hub Lead

Overview

Senior Facility Manager in the Account Management team at Work Dynamics, acting as Hub Lead to steward a facility and oversee its day-to-day operations, contracts, vendors and client relationships.

What you'll do

• Act as the steward of the facility, overseeing facilities and equipment, M&E matters, housekeeping and conference rooms.
• Manage contracts and a service structure, especially for issues related to operating expenditures.
• Oversee transport and security functions.
• Maintain all records related to the performance of facility management operations on site.
• Develop operations reports for the management team.
• Lead monthly/quarterly review meetings for multiple locations.
• Train team members on all quality policies and procedures.
• Review staff performance and conduct performance appraisals.
• Advise the client on future maintenance budgets.
• Define terms and conditions, operational scope and documents for annual maintenance contracts.
• Run tendering exercises to find the right subcontractors, carry out comparative analysis and recommend subcontractors to the client.
• Develop service level agreements (SLAs) and assist procurement in closing agreements with vendors.
• Assess whether the vendor's deployed team has the right level and scale of resources to deliver quality services.
• Craft annual cost-saving goals in energy usage and maintenance operations.
• Coordinate with specialist professionals to ensure compliance with minimum wage acts for payments and regulations.
• Manage relationships with clients, vendors and onsite personnel, including checking subcontractor delivery of trainings and maintenance approach.
• Audit subcontractors on the quality of materials and upkeep of the site.
• Coordinate with HR and the Operations Team - Corporate, and recommend future trainings for the site facility management team.
• Prepare and review the preventive maintenance register monthly and update the operations manager.
• Liaise with JLL and client Finance teams for client billing and invoicing, and with client representatives on payments.

What you'll need

• A college degree.
• 12-15 years of experience in facilities management.
• Tertiary qualifications in building management and/or business.
• Ability to set up and lead a team to success, and to work effectively as a team member.

Details

• On-site, Bengaluru, KA.
• Scheduled weekly hours: 48.