Sr. Immigration Specialist, Middle East

Overview

Senior Global Immigration Specialist (P4), a full-time role supporting corporate clients and their employees in obtaining work and resident permits across countries, with a particular focus on the Middle East. Based in Bengaluru, India, reporting to the Global Director of Immigration.

What you'll do

• Support immigration casework from start to finish, including case assessment, documentation collection, case submission, and monitoring progress until case completion.
• Facilitate the assessment of new candidates for eligibility for sponsorship and ensure the accuracy of information submitted.
• Act as liaison between candidates and In-Country partners or governmental authorities, providing continuous support and coordination to keep the immigration process moving.
• Provide informed advice to clients on applicable rules and regulations in each global market so that local business needs are met in a compliant fashion.
• Guide clients and candidates on relevant immigration policies that will affect them, and set expectations on process and timeline.
• Manage the full life cycle of immigration needs of each supported candidate, including appropriate record keeping, monitoring visa expiry dates, and proactively alerting the client with adequate notice.
• Collaborate closely with the Client and Employee Experience teams and other third-party service providers to ensure the smooth onboarding of new foreign hires.
• Drive client satisfaction and retention, and approach troubleshooting as an opportunity to establish integrity and value.
• Meet committed timelines, including influencing global affiliates and clients to meet their agreed-upon timelines, resource allocation, and maintaining the team on project-related issues.
• Stay current on international immigration news and changes in policies and regulations, and continuously update Pebl's internal knowledge management tools.
• Identify and recommend process improvements focusing on maximizing client and candidate experience.
• Ensure compliance with local immigration authorities for relevant Pebl subsidiaries.
• Pilot cross-functional projects that will drive customer satisfaction and/or compliance.

What you'll need

• 5+ years of relevant experience in Immigration or Global Mobility.
• Research-oriented, with exceptional organizational skills and attention to detail.
• Ability to quickly assimilate information across operations in 180+ countries.
• Excellent presentation, verbal and written communication, listening, and consultative skills.
• Technology-literate, including G Suite applications.
• Strong consultative customer service and project management style.
• Interest in international corporate immigration.
• Ability to contribute at a consistently high level.
• Business proficiency in English is required.

Nice to have

• Arabic language skills.

Details

• Location: Bengaluru, India.
• Employment type: Full-time.
• Reports to the Global Director of Immigration.