Senior Associate - Global Benefits

Overview

The T3 Associate supports end-to-end operations delivery with a focus on Benefits and Pensions administration, process accuracy, data analytics and continuous improvement, ensuring seamless transactional operations and an exceptional employee experience through case management and collaboration across global locations.

What you'll do

• Resolve employee and HR queries via ServiceNow, maintaining SLAs and quality standards.
• Support global benefits and pensions processes (health, flex benefits, insurance) and respond to employee inquiries with accuracy and empathy.
• Conduct regular audits, maintain documentation and SOPs, and drive process improvements.
• Partner with employees, managers, HR teams and COEs for smooth operations and HR initiatives.
• Utilize systems (e.g. ServiceNow, Workday) and tools (e.g. MS Office, Copilot) for reporting, dashboards, analytics and insights.

What you'll need

• Strong stakeholder management.
• Advanced MS Office (Word, PPT, Excel, Outlook etc) proficiency, with data analytics and reporting capability.
• Problem-solving abilities with strong analytical and logical reasoning, and attention to detail.
• Ability to prioritize tasks, manage workload effectively and meet deadlines in a fast-paced environment.
• Excellent communication and presentation skills.
• Proactive, enthusiastic, and committed to continuous improvement through simplification and automation.

Nice to have

• Hands-on experience with HR/Benefits platforms (Workday, Darwin, Oracle, ServiceNow).
• Knowledge of global benefits administration and compliance requirements.
• Global SIP and Shares Savings Plan knowledge will be an advantage.

Details

• Location: AtkinsRéalis Corporate Office, Bangalore.
• Worker type: Employee. Job type: Regular.
• Flexible and hybrid work solutions; remote work opportunities outside of country.