Senior Analyst, Rewards Operations

Overview

Senior Analyst in Global Reward Operations at Diageo, based in Bangalore, supporting the Annual Reward Cycle, Global Employee Recognition programme and other global reward processes, and deputising for the Global Reward Operations Manager.

What you'll do

• Enable the critical reports and processes of Salary Review, Bonus and Long-Term Incentives for the Global Diageo population on the Workday platform, and deliver offline reports to support Leads and managers.
• Lead operational delivery, process governance, Tier 2 support, customer engagement and continuous improvement across the Annual Reward Cycle and global reward processes.
• Provide data and logistical processes that enable the business to manage salary, stock and bonus budgets.
• Ensure accurate reward data, and deliver solutions to eradicate poor data quality issues that block reward execution.
• Ensure data and processes are handled in line with Diageo Controls and Risk Management expectations and GDPR requirements.
• Own the known and unknown manual correction process for the Annual Reward Cycle, maintaining the corrections tracker and ServiceNow queues and reporting correction status to GRO and Reward.
• Map market-specific corrections, review mass upload data, and create templates for correction requests.
• Engage with First Point teams, HR Business Partners, Reward Managers and Executive Reward to deliver interventions for successful completion of the Annual Reward Cycle.
• Drive process improvement and simplification for reward processes and technologies.
• Monitor process adherence, SLAs and compliance; analyse recognition data and trends; maintain case documentation and audit trails.
• Assist in creating and maintaining process documentation, SOPs and knowledge articles.
• Handle the daily operation of the team and deputise for the Global Reward Operations Manager.

What you'll need

• A good understanding of HR processes and data.
• Strong analytical, numerical and problem-solving skills.
• Methodical, logical, organised and flexible approach to work.
• High level of attention to detail.
• Advanced MS Excel skills.
• Data and process mapping skills and experience.
• Experience extracting, manipulating and reconciling data from different data sources.
• Excellent communication, influencing and customer leadership skills.
• Ability to meet deadlines, work under pressure, prioritise own workload and take ownership of problems.
• Significant work-related experience in gathering, tracking, manipulating and analysing data.

Nice to have

• Experience using Workday People Management.

Details

• Location: Bangalore Karle Town SEZ, Bangalore-based role.
• Normal flexible working arrangements and policies apply, based on operational need.
• Worker type: Regular.