Quality & Continuous Improvement Senior Specialist

Overview

Senior Specialist supporting the deployment of the Continuous Improvement (CI) strategy for Finance & Accounting Operations and the Service & Performance (S&P) agenda for 2026, coaching teams and leading end-to-end CI initiatives.

What you'll do

• Support the deployment of the Continuous Improvement (CI) strategy for Finance & Accounting Operations.
• Strengthen ABB's Service & Performance (S&P) agenda for 2026 through CI expertise, transformation mindset and ERP-enabled process optimization.
• Coach teams and lead end-to-end CI initiatives.
• Ensure measurable, sustainable improvements in quality, delivery, cost and stakeholder experience.
• Manage CI initiatives end-to-end, including benefits sizing, delivery execution and sustainment.
• Run CI governance and manage an improvement pipeline (cadence, prioritization inputs, RAID, milestone tracking, benefits reporting).
• Use data and operational KPIs to drive improvements.
• Facilitate workshops and drive decision-making across cross-functional teams.

What you'll need

• Strong experience in CI / Lean / Operational Excellence roles with in-depth knowledge of CI methodologies and structured problem solving.
• Lean Six Sigma Black Belt.
• Proven capability to manage CI initiatives end-to-end.
• Demonstrated track record of delivering measurable CI outcomes (quality/right-first-time, cycle time, productivity, cost) with sustained benefits.
• Experience running CI governance and managing an improvement pipeline.
• Working understanding of finance process controls and compliance considerations (auditability, approvals/workflows, segregation of duties impacts).
• Finance domain fluency in at least one tower: P2P or O2C or R2R.
• Strong analytical mindset with ability to use data and operational KPIs to drive improvements.
• Excellent communication and presentation skills with ability to engage a diverse group of stakeholders, managers and subject matter experts.
• Bachelor's degree.
• 6–8 years of relevant experience.
• Strong stakeholder management and facilitation skills.
• Ability to operate in a fast-paced environment with multiple parallel initiatives; strong ownership and execution rigor.

Nice to have

• Agile and/or Project Management certification.
• Cross-tower finance understanding.
• Process mining/analytics exposure.
• Master's degree.
• SAP working knowledge; S/4HANA knowledge/exposure strongly preferred.
• 10 years overall work experience.
• Advanced Excel/PowerPoint skills.

Details

• Location: Bangalore, India (Finance Services business Global Service & Performance division).
• Work mode: Onsite.