Sr Manager Client Technology

Overview

Lead the India-based platform and automation engineering team, providing people management and technical oversight of AKS operations and Terraform-based automation, with accurate status reporting to the Senior Manager, Cloud Platform.

What you'll do

• Directly manage India-based Cloud Platform engineers, including workload assignment, prioritization, and day-to-day people management.
• Review and stand behind your team's Terraform module submissions and AKS configuration changes for correctness, adherence to documented standards, and production-readiness before they are considered complete.
• Enforce engineering process standards across the team: issue-based work tracking, triage and prioritization before work begins, work-in-progress limits, and daily status updates.
• Provide the Senior Manager, Cloud Platform with accurate, verified status reporting on the India-based team's work, cross-checked against actual system and repository state, not summarized from memory or secondhand updates.
• Coordinate with the Principal and Expert Platform Engineers on platform architecture and standards, ensuring the India-based team's work aligns with the broader platform's GitOps, Terraform, and AKS conventions.
• Escalate technical or delivery risks early and directly, rather than allowing status to be discovered after the fact.
• Support hiring, onboarding, and skill development for the India-based team, including closing gaps in Kubernetes, Terraform, and CI/CD fundamentals where needed.
• Apply policy-as-code and security standards already established on the platform (Kyverno or equivalent) when reviewing team output.

What you'll need

• 5+ years in platform, infrastructure, or site reliability engineering roles, including some prior people-management or formal technical-lead experience.
• Hands-on production experience with Kubernetes, ideally AKS specifically, sufficient to personally review a team member's cluster or workload change and identify problems.
• Working Terraform experience, including the ability to review a submitted module for correctness, reusability, and adherence to documented standards.
• GitOps experience (ArgoCD, Flux, or equivalent); all infrastructure and cluster changes should trace to a git commit as a matter of practice, not preference.
• Demonstrated ability to produce accurate, verifiable status reporting to senior leadership.
• Experience managing engineers directly, including performance management, prioritization, and workload planning.
• Working fluency in policy-as-code tooling (Kyverno, OPA/Gatekeeper, or equivalent).

Nice to have

• Experience managing a distributed or offshore engineering team reporting to a manager in a different region.
• Practical, current experience using AI-assisted development tools in daily engineering work.
• Experience with observability tooling (Prometheus, Grafana, Thanos, or equivalent).
• Background modernizing legacy automation (PowerShell or similar) toward Terraform or platform-native replacements.

Details

• Remote, based in the Pune-Baroda area of India.
• Works in close coordination with US-based Principal and Expert Platform Engineers.