Sr. Staff Software Development Engineer - Cloud Devops

Overview

Senior Staff DevOps engineer reporting to the Senior Manager in Engineering, owning deployments, production operations, observability, incident management, automation and platform reliability for Zscaler's cloud security platform.

What you'll do

• Lead operational ownership for cloud-based products, overseeing deployments, production support, on-call escalations, and incident resolution
• Architect, manage, and optimize resilient container-based architectures utilizing AWS EKS, Kubernetes, and automated cloud infrastructure solutions
• Scale end-to-end observability, monitoring, and alerting frameworks across distributed systems to proactively detect anomalies and accelerate remediation
• Champion troubleshooting initiatives for high-severity challenges spanning distributed platforms, networking, Kubernetes clusters, and deployment pipelines
• Advance DevOps practices by designing and standardizing GitLab CI/CD pipelines, runners, release workflows, and automation frameworks

What you'll need

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or applying AI-driven solutions within an engineering or operations domain
• 10+ years of relevant experience designing, operating, tuning, and troubleshooting large-scale distributed systems
• Deep hands-on expertise in AWS, Kubernetes, AWS EKS, Terraform, Ansible, GitLab, and Python
• Demonstrated experience building and operating robust observability, monitoring, alerting, and operational diagnostic solutions across cloud platforms
• Proven track record in advanced troubleshooting across infrastructure, networking, container platforms, and CI/CD pipelines

Nice to have

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Recognized expertise in incident recovery, root-cause analysis, and preventive reliability engineering in high-scale cloud environments
• Demonstrated success in optimizing AWS environments for latency, throughput, resiliency, and cost efficiency

Details

• Location: Bangalore, India
• Work mode: Hybrid