Staff Engineer, AI Operations & Governance, Workplace AI

Overview

Staff Engineer responsible for the technical operation, governance support, and incident response of workplace AI systems. The role is a deeply technical individual contributor reporting to the Head of AI Operations & Governance.

What you'll do

• Configure workplace AI platforms.
• Manage connectors and integrations.
• Wire observability and maintain secrets and access hygiene.
• Manage model and prompt lifecycle mechanics.
• Implement hands-on production changes.
• Investigate and troubleshoot workplace AI incidents across platforms, integrations, prompts, configurations, and access paths.
• Implement mitigations or fixes and document root causes, lessons learned, and prevention steps.

What you'll need

• Deep technical capability in workplace AI operations.
• Ability to troubleshoot production systems and integrations.
• Ability to manage configurations, prompts, access paths, and secrets.
• Ability to translate production realities into governance artifacts and risk assessments.

Details

• Work mode: Remote.
• Individual contributor role.