Staff Forward Deployed Engineer (FDE)

Overview

Staff Forward Deployed Engineer (FDE) delivering end-to-end customer projects alongside strategic customers, from discovery through production rollout.

What you'll do

• Own the full delivery cycle including discovery, technical scoping, agent design, implementation, rollout support, and enablement for long-term support.
• Collaborate with customers and stakeholders to convert real-world problems into technical solutions.
• Design and implement agentic workflows using Reltio’s Agent Flow platform with integrations to core systems and event sources.
• Build production-grade components with observability, error handling, fallback strategies, cost governance, and security controls.
• Use evaluation frameworks and monitoring dashboards to measure agent accuracy, reliability, throughput, and business KPIs.
• Develop regression tests, evaluation datasets, and safety guardrails to reduce risk.

What you'll need

• 6+ years building and shipping production technology in customer-facing roles.
• Strong programming and system design skills in Python and/or TypeScript/Java, including APIs, microservices, and integrations.
• Experience deploying and operationalizing LLM- or agentic systems (prompting, orchestration, evaluation, guardrails).
• Experience with telemetry/observability tooling, logging, and production monitoring.
• Familiarity with responsible AI practices, including agent guardrails, bias evaluation, and enterprise data governance (GDPR, HIPAA).
• Knowledge of cloud infrastructure, CI/CD, containerization, and distributed services.

Details

• Location: Bangalore.
• Travel to customer sites periodically, estimated 20–30%.