Staff Software Engineer

Overview

Staff Software Engineer for Twilio’s Compliance Experiences team, focusing on Phone Numbers and Compliance (KYC).

What you'll do

• Lead architecture and a long-term technical roadmap for modern distributed microservices.
• Use AI coding assistants to automate boilerplate, generate test suites, and prototype quickly.
• Drive technical excellence across multiple teams, balancing delivery velocity with reliability and security.
• Translate global telecom regulations and customer needs into developer-first APIs and workflows.
• Mentor senior and staff engineers and promote continuous learning.
• Identify and mitigate technical risks and lead through complex production incidents.
• Produce and communicate strategies via design documents, RFCs, and presentations.

What you'll need

• 12+ years designing and developing highly available, high-scale, secure cloud-native distributed systems.
• Expert proficiency in Java or Go.
• Deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka).
• Experience designing highly resilient “five-nines” (99.999%) systems.
• Demonstrated experience using AI tools to accelerate software delivery with LLMs.
• Track record building and maintaining high-volume public-facing APIs with strong developer experience.
• Proficiency with Kubernetes and Terraform, plus modern CI/CD paradigms.

Details

• Work mode: Remote; based in the West Coast, USA (includes San Francisco Bay Area).
• May require occasional travel for in-person team/project meetings.