Storage L3 Engineer

Overview

Storage L3 Engineer role within HPE Operations, an IT services organization, focused on designing, operating and troubleshooting enterprise storage environments. The role is onsite, primarily at an HPE partner or customer office.

What you'll do

• Design, implement and validate zoning and fabric topologies, including multi-fabric and high availability SAN architectures using leading brands (e.g., Brocade, Cisco, MDS).
• Perform end-to-end troubleshooting, diagnostics and traffic analysis using tools like port mirroring, flow monitoring, Fabric Watch, and integration with storage monitoring platforms.
• Perform SAN switch firmware upgrades, patching, and backup/restore of configurations, and maintain security policies, role-based access control (RBAC), and audit trail compliance.
• Assist L1 and L2 teams with backup and recovery processes.
• Perform mock system failure and data restoration drills on a periodic basis.
• Work with the customer to define data space management requirements, identify inefficiently utilized disk and fragmented data, and monitor storage utilization.
• Assist L1 and L2 teams to monitor storage hardware and produce standard storage reporting.
• Perform data replication between DC and DR.
• Perform LUN allocation, de-allocation and planning, and zoning activities.
• Perform capacity planning for storage at regular intervals.
• Coordinate with OEMs for hardware break-fix and firmware upgrades.
• Collaborate with other IT teams such as VMware support, application teams, SAN switch support, system administrators and network engineers.

What you'll need

• Knowledge of storage technologies and architectures, such as SAN (Storage Area Network), NAS (Network Attached Storage) and Object Storage.
• Hands-on experience of HPE XP8 or Hitachi 5600 storage.
• Experience with storage management tools, such as volume managers, file systems, and backup and recovery software.
• Experience with data migration, including planning and execution of data transfer between storage systems.
• Knowledge of industry standards and best practices for storage management, such as data protection, data security, and compliance requirements.
• Understanding of networking concepts and technologies.
• Strong written and verbal communication skills to communicate with technical and nontechnical stakeholders.
• Good problem-solving and analytical skills to troubleshoot and resolve storage system issues.
• Ability to work collaboratively in a team environment.
• B.Tech/B.E./BCA/MCA or equivalent qualification from an institute or university recognized by the Govt of India or its regulatory bodies, in IT, Computer Science, Electronics & Communications, etc.
• Advanced level Storage and SAN Switch OEM certification.
• Minimum 7 years in managing storage systems.

Details

• Onsite, primarily from an HPE partner or customer office.
• Location: Mumbai, Maharashtra, India.
• Job level: Expert; job category: Services.