Strategy & Operations Lead

Overview

Lead BJAK's business establishment and growth in Indonesia as the on-the-ground person, building partner relationships, shaping local strategy and running the operating rhythm behind it.

What you'll do

• Identify, approach and close partnerships with financial institutions and ecosystem players
• Own each relationship end to end, from first conversation through negotiation, onboarding, integration and go-live
• Lead commercial negotiations, with sound judgement on pricing and partnership economics
• Keep a visible pipeline, with disciplined follow-up and clear reporting
• Work with legal, product, technology and compliance to get agreements live quickly
• Establish how we operate locally, including the regulatory requirements that apply to us
• Work with external counsel and internal compliance on the policies we need in place as we grow
• Act as a primary point of contact for regulators and manage filings and communications
• Own monthly revenue, volume and activation targets, and drive partner productivity after go-live
• Set the local strategy, including which segments to go after, which partners matter most, and where to compete and where not to
• Build the operating rhythm behind it, from reporting and planning through to the processes the team runs on
• Feed what you learn locally into the wider regional and global strategy, and bring the global playbook back into the local market
• Work with teams across the group, taking what has already worked elsewhere rather than rebuilding from scratch

What you'll need

• Fluent Indonesian and English, written and spoken
• At least five years across technology, financial services or a comparable commercial environment
• Real negotiation and partnership experience
• A generalist who has operated across functions, including commercial work as well as operations, regulatory, product or whatever else the situation needed
• Comfortable moving between strategy and execution, and willing to do both in the same week
• Evidence of building something from nothing, whether a market, a function or a business line
• Comfortable with ambiguity and self-directed, taking initiative rather than waiting for instruction

Details

• Location: Indonesia