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Support Engineer (L1)

Megaport

Posted this week

LOCATION

Gurugram · Hybrid

SALARY

Negotiable

SKILLS REQUIRED

Networking FundamentalsCustomer SupporttroubleshootingTechnical CommunicationAccount Support

Job description

Overview

Support Engineer (L1) to act as the first point of contact for customers, resolving technical and account-related issues through phone and web support.

What you'll do

Provide first-line customer support.
Resolve technical issues for customers.
Resolve account-related issues for customers.
Support customers via phone.
Support customers via web-based channels.

What you'll need

Background in networking.
Passion for helping customers.
Ability to solve technical problems.
Ability to work independently.
Ability to think creatively to resolve issues.
Provide exceptional customer service.

Details

Location: Gurugram.

Read the full description and apply on the company’s own careers page.

Hiring on Abekus is free for applicants

We never charge a fee, and employers are prohibited from doing so. If a recruiter asks for payment, please report them right away.

Support Engineer (L1)

Megaport

Posted this week

LOCATION

Gurugram · Hybrid

SALARY

Negotiable

SKILLS REQUIRED

Networking FundamentalsCustomer SupporttroubleshootingTechnical CommunicationAccount Support

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Job description

Overview

Support Engineer (L1) to act as the first point of contact for customers, resolving technical and account-related issues through phone and web support.

What you'll do

Provide first-line customer support.
Resolve technical issues for customers.
Resolve account-related issues for customers.
Support customers via phone.
Support customers via web-based channels.

What you'll need

Background in networking.
Passion for helping customers.
Ability to solve technical problems.
Ability to work independently.
Ability to think creatively to resolve issues.
Provide exceptional customer service.

Details

Location: Gurugram.

Read the full description and apply on the company’s own careers page.

Hiring on Abekus is free for applicants

We never charge a fee, and employers are prohibited from doing so. If a recruiter asks for payment, please report them right away.

Support Engineer (L1)

Support Engineer (L1)

Job description

Support Engineer (L1)

Get certified in what this role needs

Job description

Get certified in what this role needs

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