Support Operations Specialist (Night Shift)
Aera Technology
NewPosted todayLOCATION
Pune · Remote
EXPERIENCE
Not specified
TYPE
FullTime
SKILLS REQUIRED
Root Cause AnalysistroubleshootingProcess ImprovementExcellent Communication Skills
Job description
Overview
Support Operations Specialist on the night shift, resolving moderate-to-complex problems with Aera Decision Cloud and acting as a go-to person and occasional escalation point.
What you'll do
- Resolve moderate-to-complex support problems using your experience and product expertise.
- Actively contribute to process improvements.
- Provide informal guidance to junior staff.
- Operate with minimal guidance and occasionally act as an escalation point.
Read the full description and apply on the company’s own careers page.
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Support Operations Specialist (Night Shift)
