System/Software Engineer

Overview

Senior Systems/Software Engineer on the Customer Focused Testing team, testing HPE storage products, evaluating application feasibility with HPE storage solutions, and reproducing customer issues in customer-like environments.

What you'll do

• Champion customer-focused testing practices, advocate for issue resolution, and influence product quality by ensuring the customer's point of view is represented in decision-making.
• Design, implement, and execute customer-focused tests for data storage product offerings.
• Rapidly gain expertise in external applications and validate integration feasibility with HPE storage products to deliver robust end-to-end solutions.
• Collaborate with the Customer Engineering and Escalation teams to understand customer issues.
• Perform targeted testing to reproduce problems and work with development to accelerate debugging and resolution.
• Analyze test results, debug failures, and drive issues to resolution by collaborating with development, QA, product management, and customer support teams.
• Understand, participate in, and provide input for functional and design specs and other design documentation.
• Collaborate with cross-functional teams, including Product Management, Solution Engineering, Customer Support, and Platform Engineering.
• Influence product quality by identifying test coverage gaps, raising defects, and shifting information left to upstream test organizations.
• Document test strategies, workflows, and results; provide clear recommendations to engineering and leadership.

What you'll need

• BS/MS degree in Science or Engineering from a recognized and accredited university/college.
• Ideally at least 10+ years of relevant experience.
• Deep expertise in storage protocols (FC, iSCSI, NFS, SMB, S3) to ensure robust and scalable solutions.
• Hands-on experience with cloud, storage, and networking technologies, including File and Object storage, Kubernetes, and related ecosystems.
• Proficient in virtualization platforms (VMware, Hyper-V, KVM) and enterprise backup solutions.
• Exceptional debugging and problem-solving skills for complex, distributed system environments.
• Excellent analytical and troubleshooting capabilities, with a keen eye for detail and ability to work effectively in cross-functional teams.
• Strong proficiency in Linux and Windows operating systems for multi-platform testing and validation.
• Advanced scripting skills (Python, Shell) to automate workflows and improve test efficiency.
• Passionate about learning emerging technologies and driving enterprise-grade quality solutions.
• Experienced with industry-standard tools, including test management platforms, defect tracking systems (JIRA), and performance benchmarking tools.
• Knowledge of regression, scalability, and performance testing methodologies to ensure product reliability.
• Strong collaboration skills for working with multiple engineering teams and stakeholders to resolve complex issues.
• Self-driven with outstanding verbal and written communication skills to influence and deliver results across teams.

Nice to have

• Experience leveraging AI tools (e.g., ChatGPT, Copilot, or similar) to enhance productivity, automate tasks, or improve testing workflows.
• Curiosity and adaptability to explore emerging AI technologies and apply them to real-world scenarios.

Details

• Onsite role, with the expectation of primarily working from an HPE office.
• Location: Bengaluru, Karnātaka, India.
• Job level: TCP_04.