Systems Operations Lead -Japanese language

Overview

Unified Systems Operator role keeping infrastructure systems running across an expansive environment, acting as both hands-on technical operator and trusted advisor to customers, with a Japanese language requirement.

What you'll do

• Control, monitor, and maintain infrastructure systems by tracking and validating events and alerts.
• Execute preventative maintenance tasks and proactively spot and escalate potential outages or abnormal situations before they escalate.
• Interact directly with customers to understand their needs while providing insights into best practices and resource utilization.
• Deliver practical, innovative solutions to overcome both technical and business challenges and ensure uninterrupted operations.
• Work alongside diverse teams and technical specialists on projects to build cohesive, successful partnerships.

What you'll need

• JLPT N1 certified.
• Experienced in leading Sys ops team in 24x7 environment.
• Managing Japanese customer expectations.
• In-depth knowledge of Windows and Linux Operating Systems.
• Experience or technical knowledge of Batch Operations.
• Ability to communicate effectively, both verbal and written.

Nice to have

• Bachelor's degree in Computer Science, Information Technology, or other related fields.
• Windows Server certification.
• CCNA/CCNP certification.

Details

• Location: Gurugram.
• Hybrid-friendly culture.