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Team Lead, Support Engineering

FloQast
NewPosted yesterday

LOCATION

Pune · Hybrid

EXPERIENCE

Not specified

TYPE

FullTime

SKILLS REQUIRED

Team LeadershiptroubleshootingMentoringExcellent Communication SkillsTechnical Support

Job description

Overview

Lead a specialized Support Engineering team delivering technical support to FloQast customers on the Accounting Workflow Automation Platform, in a hands-on leadership role.

What you'll do

  • Lead a specialized team dedicated to delivering exceptional technical support for FloQast customers across the Accounting Workflow Automation Platform.
  • Balance time between hands-on work and people management while remaining a primary resource for your team.
  • Mentor Technical Support Engineers to unblock customers effectively.
  • Run your team with a high degree of autonomy.

Details

  • Reports to a Manager or Director of Support Engineering.
  • Location: Pune.

Read the full description and apply on the company’s own careers page.

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Team Lead, Support Engineering