Team Leader, KYC Operations

Overview

Lead and develop a team of KYC analysts specializing in screening and ongoing monitoring within KYC Operations under the Anti Financial Crime Utility.

What you'll do

• Lead, coach, and develop a team of KYC analysts specializing in screening and ongoing monitoring, providing guidance, support, and mentorship.
• Oversee daily operations, ensuring screening alerts and reviews are completed accurately and within defined KRIs and SLAs.
• Act as a Subject Matter Expert (SME) in KYC, AML, screening, and Customer Due Diligence (CDD), providing expert interpretation and guidance on regulatory requirements.
• Conduct regular team meetings to review performance, address challenges, and communicate updates on regulatory or process changes.
• Provide hands-on support and mentorship on screening-related queries, including sanctions, Politically Exposed Persons (PEP), and adverse media checks.
• Act as the primary point of contact for critical issues and cases, providing advice and solutions.
• Stay up to date with industry trends, regulatory updates, and standard methodologies to ensure the team is advised and compliant.
• Supervise and ensure the quality and accuracy of KYC and screening reviews conducted by the team, implementing corrective actions when needed.
• Perform quality control checks on screening alerts and KYC/AML files, identifying gaps and implementing corrective actions where necessary.
• Collaborate with Compliance, Legal, Risk, and Audit teams to resolve issues and ensure alignment with regulatory expectations.
• Promote a culture of continuous improvement by encouraging process enhancements, knowledge sharing, and best practices.
• Communicate key risks, challenges, and operational issues to relevant stakeholders in a timely and effective manner.
• Maintain communications within the business to ensure material issues related to financial crime prevention are raised as needed.
• Maintain strong relationships with internal and external stakeholders to support smooth and efficient KYC operations.
• Engage with external stakeholders, including clients and regulators, where required.

What you'll need

• Minimum of 3 years' experience in an operational environment, with at least 2 years in a people management role.
• Strong understanding of KYC, AML, Sanctions, and Financial Crime frameworks.
• Proven expertise in sanctions screening, PEP identification, and adverse media analysis.
• Solid knowledge of legal entity structures, corporate hierarchies, and risk-based AML approaches.
• Good understanding of risk management principles.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent communication and interpersonal skills, both written and verbal.

Nice to have

• Professional qualification in financial crime compliance (e.g., International Compliance Association (ICA) or equivalent).
• Financial Crime investigation, prevention and/or detection work preferably in the financial services or asset management industry.

Details

• Location: Bangalore, India (RMZ Infinity).
• Working pattern from Wednesday to Sunday, including regular weekend operations, aligned to UK business hours.
• Career stage: Senior Associate.