Technical Analyst

Overview

Arcadis is seeking a motivated Associate Technical Analyst to bridge the gap between business needs and technology solutions, supporting requirement gathering, system troubleshooting, data analysis, and documentation while working closely with development, QA, and business teams.

What you'll do

• Assist in collecting and analyzing business and technical requirements from stakeholders.
• Translate business needs into technical specifications under supervision.
• Provide first-level support for applications and systems.
• Identify, analyze, and document issues, escalating when required.
• Support in analyzing workflows, system logs, and performance reports.
• Assist in preparing insights to improve processes and system efficiency.
• Prepare technical documentation, process flows, and user manuals.
• Generate regular status reports on system performance and issue resolution.
• Work closely with development, QA, and business teams to ensure smooth communication.
• Participate in team discussions and contribute ideas for process improvement.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Strong analytical and problem-solving skills.
• Understanding of IT systems, databases, and software development lifecycle (SDLC).
• Ability to learn new technologies quickly and adapt to dynamic environments.
• Good communication and documentation skills.
• Team player with a keen interest in technology and business processes.

Nice to have

• Basic knowledge of SQL, Excel, or scripting languages.