Overview
Support the planning, delivery, and evaluation of learning initiatives that build employee capability and address business needs, working with the Skills Development team, HR business partners, managers, subject-matter experts, and training partners.
What you'll do
- Coordinate learning calendars, nominations, registrations, invitations, venues, virtual meeting arrangements, materials, attendance, and participant follow-ups.
- Support classroom, virtual, and blended learning programs, including onboarding, professional skills, manager development, and role-specific capability initiatives, as assigned.
- Maintain program plans and action trackers; monitor milestones, flag delivery risks, and follow through on outstanding actions.
- Support surveys and discussions with managers, HR business partners, and employees to gather learning requirements and consolidate inputs for prioritization.
- Work with internal subject-matter experts and external trainers to confirm program objectives, participant requirements, session readiness, and delivery arrangements.
- Coordinate vendor documentation, proposals, and payment follow-ups with the relevant internal teams, where required.
- Create or curate presentations, learning resources, assessments, feedback forms, and job aids under the guidance of the Skills Development team and subject-matter experts.
- Prepare clear program announcements and learner communications; encourage participation and support prework, post-session activities, and learning application.
- Support session hosting and facilitation, progressively taking on selected segments based on readiness and experience.
- Maintain accurate learning records and update the learning management system or other tracking tools; resolve routine learner queries and escalate technical issues.
- Track participation, completion, feedback, and assessment results, and prepare reports that highlight trends, gaps, and actions for improvement.
- Support follow-ups with learners and managers to understand how learning is applied at work; use findings to recommend practical program and process improvements.
- Maintain organized program documentation and handle employee information with confidentiality and care.
What you'll need
- MBA with a specialization in Human Resources is mandatory for freshers and early career candidates (0–1 year of experience).
- Demonstrated interest in employee development, supported by curiosity, initiative, and willingness to learn the fundamentals of Skills Development.
- Evidence of communication, organization, teamwork, or problem-solving through academic projects, internships, campus responsibilities, volunteering, or other work.
- MBA is mandatory for experienced candidates (2–3 years of experience).
- Relevant experience in Skills Development or an HR business partnering capacity is required for experienced candidates.
- Practical experience coordinating initiatives, working with business or HR stakeholders, maintaining data, and delivering agreed activities within timelines.
- Core skills: clear written and verbal communication; organization and ownership; collaboration; data literacy; working knowledge of Excel and PowerPoint and comfort with virtual collaboration tools; learning agility and judgment.
Nice to have
- Specialization in Human Resources is preferred for experienced candidates (2–3 years).
- For candidates from Skills Development, exposure to program delivery, learning operations, content support, or evaluation is relevant.
- For HRBP candidates, exposure to learning needs, employee development plans, performance development, or capability initiatives is desirable.
- Experience with learning management systems, content curation, facilitation, surveys, Excel reporting, or digital learning tools is an advantage.
- Familiarity with AI tools for drafting, research, or administrative productivity is useful, with appropriate accuracy checks and adherence to company data policies.
Details
- Location: Hyderabad Knowledge Park Tower 2.
- Hybrid working.
- Experience range: 0–3 years, with responsibility aligned to experience.
- Function: Human Resources.
Read the full description and apply on the company’s own careers page.