Technical Architect

Overview

Technical Architect role on dunnhumby's SaaS platform powering retail media solutions for global retailers and CPGs, defining architectural guardrails, frameworks and patterns used across multiple squads.

What you'll do

• Define and evolve application architecture in line with business and product strategy for a global retail media SaaS platform.
• Establish repeatable patterns for microservices, APIs, identity/auth, observability, and data flows.
• Ensure non-functional requirements (scalability, reliability, resiliency, observability, security, maintainability) are embedded into design decisions.
• Collaborate with multiple squads (frontend, backend, BFF, platform services) to align on architectural choices.
• Lead structured assessments of new tools and frameworks (e.g., OPA, SpiceDB, caching, API gateways) and guide adoption.
• Create clear frameworks for architectural decision-making.
• Partner with engineering managers and lead engineers to strengthen design-level thinking and technical maturity.

What you'll need

• Strong hands-on expertise across modern application architecture: .NET Core, C#, REST APIs, microservices.
• Event-driven architectures (Pub/Sub, Kafka, or similar).
• Databases (Postgres, SQL Server, caching strategies with Redis or Couchbase).
• Identity and authorization frameworks (Auth0, OPA, SpiceDB, OpenFGA).
• Observability platforms (New Relic, Prometheus, Grafana).
• Cloud-native experience (GCP preferred; AWS/Azure acceptable).
• An understanding of AI-enabled application patterns and workflow orchestration frameworks.
• Awareness of emerging AI and agentic workflow technologies and their application across retail media, advertising, analytics, and SaaS platforms, with the ability to assess their architectural implications and business value.
• Strong track record of embedding NFRs into platform and product design.
• Excellent communication skills; able to simplify trade-offs for both engineers and business stakeholders.
• Experience influencing without authority and driving closure across multiple teams.

Details

• Location: Gurgaon, India.
• Flexible working options are open to discussion during the hiring process.