Overview
Lead the architecture and delivery of enterprise-scale ServiceNow solutions, covering platform strategy, integrations, automation, governance, and technical leadership.
What you'll do
- Define ServiceNow technical standards, governance frameworks, and platform strategy.
- Lead solution design, architecture reviews, and technical decisions.
- Provide architectural leadership across CMDB, Discovery, ITSM, ITOM, integrations, automation, and platform engineering.
- Collaborate with enterprise architects, product owners, business stakeholders, and delivery teams.
- Mentor engineering teams and promote technical best practices.
- Identify opportunities to improve platform performance, governance, and operational efficiency.
What you'll need
- 12+ years of overall IT experience.
- 9+ years of ServiceNow experience.
- At least 3 years in a ServiceNow Architect role.
- Experience designing and implementing enterprise-scale ServiceNow solutions.
- Expertise in ITOM, CMDB, ServiceNow Discovery, Service Mapping, and ITSM.
- Hands-on experience with Integration Hub, Flow Designer, REST/SOAP APIs, MID Servers, and Service Graph Connectors.
- Stakeholder management, communication, problem-solving, leadership, and mentoring skills.
Nice to have
- Experience with Hardware Asset Management and Software Asset Management modules.
- Exposure to Now Assist and AI-powered ServiceNow capabilities.
- ServiceNow Certified Technical Architect or equivalent advanced certification.
- Experience with digital transformation, cloud, or infrastructure modernization programs.
- Experience in global, cross-functional, and distributed enterprise teams.
Details
- Location: Noida, Uttar Pradesh, India.
Read the full description and apply on the company’s own careers page.