Technical Data Analyst - CMM

Overview

Technical Data Analyst (CMM) in Airbus Customer Services, Technical Data Support and Services unit, responsible for developing and maintaining aircraft maintenance documentation, with a portfolio of ATA chapters across Airframe, Systems and Cabin perimeters.

What you'll do

• Author Technical Data for a manual in accordance with specifications, quality standards, contractual commitments, configuration management rules and approved schedules.
• Mentor junior team members and act as a specialist for Technical Data topics.
• Innovate and drive process improvements within the Technical Data perimeter.
• Answer customer questions on complex queries relating to your scope, sometimes under high time pressure (including AOG).
• Guarantee accurate and on-time correction of Technical Data deliverables.
• Assess aircraft design inputs (Mod and Mod Proposal, Service Bulletin) to detect impacts on technical documentation.
• Work in close cooperation with customer services departments, design offices, airlines and suppliers.
• Drive continuous improvement of Technical Data processes and tools and transnational standardisation of ways of working.
• Ensure and maintain compliance with EASA/FAA regulations (ICA process) and EN9100 within your scope.
• Provide continuous and efficient support to customers and users of Maintenance and Material deliverables, including customer queries through TRM against OTD/FTR targets.
• Ensure integration and management of all design criteria impacting Technical Data products, and provide technical justification for non-integrated criteria.
• Manage potential impacts of criteria under ATA Systems Technical Steering and Monitoring with the Design Office for SDRs and DO Contributions.
• Steer and monitor illustration requests with subcontractors for a given ATA System.
• Launch preventive and corrective actions to continuously improve products, processes and practices based on customer feedback.
• Perform verification and validation, including incoming inspection of maintenance or material procedures.
• Manage Technical Data and Services subcontracted activities in accordance with AP2539.
• Monitor critical supplier performance and prepare improvement plans.

What you'll need

• Aircraft Maintenance Engineering (AME) degree, or Aeronautical or other Engineering degree with knowledge or exposure to the aircraft maintenance domain.
• 5+ years of experience in the Technical Data domain, with at least 1 year in an activity lead position.
• Basic knowledge of aircraft and aeronautics.
• Knowledge of aircraft systems.
• Aircraft maintenance knowledge.
• Knowledge of Technical Data authoring in CMM.
• Aircraft configuration management.
• Project management.
• Proactive, good team player with good organisational skills.
• Communication skills and assertiveness.
• Curious and open-minded for change and continuous improvement.
• Advanced English (mandatory).

Details

• Location: Bangalore Area, India.
• Employment type: Permanent.
• Experience level: Professional.
• Job family: Technical Data and Publications.
• Airbus supports flexible working arrangements wherever possible.