Technical Product Owner (TPO) - Pharma Medicines

Overview

The PI Omnichannel Technical Product Owner drives the technical delivery, orchestration, and operationalization of omnichannel engagement use cases across digital activation channels within Roche Digital Technologies, working across business and technology teams in an Agile Release Train environment.

What you'll do

• Own the end-to-end technical delivery and operational execution of omnichannel activation capabilities across digital engagement channels.
• Support the orchestration and execution of customer journeys, triggers, segmentation, personalization, and campaign activation use cases across the omnichannel ecosystem.
• Partner closely with business stakeholders and Product Owners to translate business priorities into executable delivery plans and activation outcomes.
• Drive alignment and execution across multiple workstreams including integrations, segmentation, journeys and activation, reporting and insights, and vendor coordination.
• Actively participate in Agile Release Train ceremonies including sprint planning, backlog refinement, daily standups, release planning, and delivery tracking.
• Support affiliate onboarding activities, campaign execution readiness, and operational rollout of omnichannel capabilities across markets.
• Help establish scalable operational processes, delivery governance, documentation standards, and execution best practices across omnichannel activation activities.

What you'll need

• 6+ years of experience in Marketing Technology, CRM, Marketing Automation, or Omnichannel engagement domains.
• Experience working in large-scale enterprise transformation or digital engagement programs.
• Experience operating within Agile delivery environments.
• Strong understanding of omnichannel campaign execution and activation workflows.
• Hands-on experience or strong familiarity with Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), CRM and Marketing Automation ecosystems, customer journeys and campaign orchestration, segmentation and activation concepts, and email and digital engagement channels.
• Experience coordinating cross-functional delivery teams and external vendors.
• Ability to manage dependencies across business, architecture, data, and engineering teams.
• Strong execution and operational coordination skills.
• Ability to work effectively with business stakeholders, technical teams, and external partners.
• Strong communication and organizational skills.
• Comfortable navigating global and matrixed environments.
• University degree required.

Nice to have

• Relevant certifications in Agile, Product Ownership, Adobe, CRM, or Marketing Technology platforms.

Details

• Location: Hyderabad.
• Reports to the Lead for Omnichannel Orchestration for Pharma International.