Technical Specialist, AECO

Overview

Technical Specialist for Architecture, Engineering, Construction, and Operations (AECO) on Autodesk's regional Technical Specialist Team in North America, acting as a trusted technical partner to customers, sales teams, and partners to help them get more value from Autodesk's established solutions.

What you'll do

• Understand customer needs and connect them to practical Autodesk solutions that can make a measurable difference
• Lead technical conversations, demonstrations, and solution discussions that help customers see what's possible
• Use your technical expertise at the right moments to build confidence, remove obstacles, and help sales opportunities move forward
• Apply proven solution approaches across multiple customers, adapting them thoughtfully rather than starting from scratch each time
• Equip sales teams and partners with the technical knowledge, messaging, and repeatable approaches they need to engage customers effectively
• Work alongside Autodesk sellers, partners, and customers to create a seamless experience from initial conversation through solution adoption
• Help establish repeatable ways of working that allow Autodesk to reach more customers while maintaining a high-quality technical experience

What you'll need

• 5+ years of professional experience in the architecture, engineering, construction, or operations (AECO) industry, including meaningful experience in civil engineering, infrastructure, transportation, or related workflows
• Strong understanding of civil and infrastructure workflows and the technology used to design, deliver, operate, or maintain complex infrastructure projects
• Experience working directly with customers, owners, project stakeholders, or multidisciplinary teams to understand business challenges, technical requirements, and desired outcomes
• Experience using design, engineering, construction, or infrastructure technology to solve real-world project or organizational challenges
• Demonstrated experience using AI and emerging technologies to improve workflows, solve problems, automate work, or extend the capabilities of existing software
• Ability to translate a customer or business need into a practical technical solution, including identifying opportunities to customize, connect, augment, or extend existing technology
• Experience evaluating, testing, configuring, customizing, or integrating technology solutions to address specific workflow or business requirements
• Demonstrated curiosity and adaptability, with the ability to learn rapidly and apply emerging technologies to new industry challenges
• Experience demonstrating, presenting, training, or coaching others on technology, workflows, or technical solutions
• Ability to communicate complex technical concepts clearly to technical and non-technical audiences, including customers, business leaders, and project stakeholders
• Ability to manage multiple priorities and apply repeatable approaches and best practices across projects, teams, or customers
• Strong collaboration and relationship-building skills, with the ability to influence stakeholders and work effectively across technical, business, and customer-facing teams

Nice to have

• Experience working with public-sector owners, particularly cities, airports, or other large infrastructure organizations
• Experience with Bentley products and workflows, particularly in civil engineering, infrastructure, transportation, or public-sector environments
• Experience with Autodesk products and workflows relevant to civil, infrastructure, and AECO environments
• Experience creating AI-powered solutions, automations, prototypes, or workflow enhancements that address specific industry or customer needs
• Experience using emerging technology to connect information, improve processes, reduce repetitive work, or enable capabilities that are not available out of the box
• Experience developing proofs of concept or innovative solutions to explore new approaches to customer or business problems
• Experience creating reusable technical demonstrations, solution patterns, playbooks, documentation, or enablement materials
• Experience influencing technology strategy, digital transformation, standards, or technology adoption within an organization
• Experience working with technology vendors, partners, consultants, or internal technical teams to evaluate and implement new solutions

Details

• Location: Massachusetts, USA - Remote
• This role may require in-person onboarding and/or in-person ID verification