Transformation Success Engineer

Overview

Transformation Success Engineer focused on ensuring enterprise customers complete flawless migrations and security operations transformations to modern platforms.

What you'll do

• Execute technical migrations of customer environments from legacy to modern platforms.
• Own policy mappings, data retention configurations, API setups, and log ingestion validations.
• Run practitioner-focused Day in the Life (DITL) workshops to drive platform adoption.
• Educate customer teams on native platform workflows, alert triage, incident response, and automated playbooks.
• Lead structured Value Realization sessions to secure formal project sign-off.
• Demonstrate ROI, security efficacy, and operational efficiency using native dashboards.

What you'll need

• Professional-level technical acumen relevant to security operations infrastructure, cloud migrations, or technical consulting.
• Hands-on expertise with Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or direct competitive migration experience.
• Strong security automation background, including CLI scripting, Python, and REST APIs.
• Ability to run technical workshops and maintain strong customer-facing communication.
• Experience creating reusable playbook concepts and authoring technical documentation with an AI/automation focus.

Details

• Location: Office - India - Bangalore Bagmane Tech Park.
• Work model: most teams work from the office full time, with flexibility when needed.
• Immigration sponsorship: not eligible (no work visa sponsorship for this position).