UX Designer Sr

Overview

Senior UX Designer within Valtech's Experience Design team, owning significant UX activities within a workstream and collaborating with senior leads on larger or more complex initiatives. Not a people-management role.

What you'll do

• Plan and conduct research and validation activities such as interviews, usability testing, heuristic reviews, and competitive analysis to understand user behaviors, needs, and pain points.
• Synthesize insights into actionable UX recommendations and advocate for user needs in evidence-based decisions.
• Translate user needs, business objectives, and technical constraints into user journeys, information architecture, screen flows, wireframes, and prototypes.
• Design interaction patterns that improve usability, accessibility, findability, and task completion, contributing to scalable design systems and UX frameworks.
• Collaborate with visual designers and developers to translate UX direction into design and implementation.
• Set foundations for a design system and help visual design document the interface to pixel-perfection.
• Shape user-centered narratives and content hierarchies aligning business goals, brand ambition, and user needs.
• Contribute to UX writing and interface content, including navigation labels, calls to action, onboarding, microcopy, form guidance, and instructional content.
• Partner with copywriters, content strategists, brand teams, and creative disciplines to craft cohesive experiences.
• Apply and experiment with AI-enabled tools (such as Figma, ChatGPT, Claude, etc.) to support research synthesis, ideation, prototyping, content exploration, and documentation, critically evaluating AI-generated outputs.
• Explore emerging technologies and how they can improve UX practice.
• Partner with product, strategy, technology, and client stakeholders throughout the design process.
• Present UX rationale, concepts, and recommendations clearly and confidently.
• Participate in workshops, design critiques, and collaborative working sessions.
• Support junior designers through collaboration, feedback, and sharing of best practices.
• Maintain high standards of UX craft, documentation, presentation quality, and client engagement.

What you'll need

• 5+ years of experience in UX design, product design, experience design, service design, or related disciplines.
• A portfolio demonstrating strong end-to-end UX work across web, mobile, services, or complex digital products.
• Experience conducting research and translating insights into journeys, interactions, content structures, and design decisions.
• Strong understanding of information architecture, user flows, interaction design, prototyping, accessibility, and usability best practices.
• Ability to craft clear experience narratives through journey design, content hierarchy, and UX writing.
• Experience contributing to design systems, leveraging AI and libraries such as shadcn to accelerate and scale digital experiences.
• Experience collaborating with multidisciplinary teams across strategy, design, content, and technology.
• Excellent communication and presentation skills in English, with the ability to explain UX decisions to clients and internal teams.
• Proficiency with Figma and modern UX design, prototyping, and collaboration tools.

Nice to have

• Experience designing for luxury hospitality, travel, aviation, financial services, retail, or premium consumer brands.
• Experience working with multicultural and distributed teams across regions and time zones.
• Experience in a consulting environment or working directly with cross-functional client teams.
• Familiarity with service design methods, including service blueprints, ecosystem maps, and cross-channel experience frameworks.
• Experience facilitating client workshops, design sprints, usability sessions, or co-creation activities.
• Familiarity with analytics, experimentation, content strategy, or behavioral insights in UX decision-making.
• Experience in Agile methodologies and consulting.

Details

• Full-time position based in the United States.
• Remote and hybrid work options (country-dependent).
• Salary range $73,000-123,000 USD annually, depending on experience and location.