Vice President, Client Services, India

Overview

Senior client leadership role at WPP Media India, leading integrated media and communication strategies for client accounts and growing client partnerships.

What you'll do

• Lead the development of integrated media and communication strategies aligned with client business objectives and long-term growth ambitions.
• Build trusted relationships with senior client stakeholders, acting as a strategic advisor across planning, investment, and business transformation initiatives.
• Translate business challenges into actionable, insight-led media strategies that deliver measurable commercial outcomes.
• Lead strategic planning across annual business plans, campaign roadmaps, product launches, and integrated marketing initiatives.
• Develop end-to-end media strategies across digital, commerce, social, search, and emerging media platforms.
• Partner with specialist teams to deliver integrated planning solutions that maximise marketing effectiveness and business performance.
• Ensure media plans are supported by audience intelligence, market insights, data analytics, and robust measurement frameworks.
• Drive excellence in campaign execution by maintaining high standards of planning quality, governance, and operational efficiency.
• Leverage consumer insights, audience data, category intelligence, and market trends to identify growth opportunities for clients.
• Interpret complex data and research to develop compelling strategic recommendations and business narratives.
• Champion innovation by introducing new planning methodologies, AI-powered capabilities, and emerging media.
• Encourage the adoption of WPP Open and advanced planning tools to improve strategic decision-making and campaign performance.
• Identify opportunities to expand client partnerships through proactive strategic recommendations and innovative marketing solutions.
• Support new business pitches by developing integrated communication strategies and presenting compelling client solutions.
• Drive thought leadership by sharing industry trends, best practices, and award-winning work across internal and client teams.
• Foster a culture of continuous improvement by initiating cross-category learning, strategic case studies, and innovation programmes.
• Build a culture of strategic excellence by coaching team members on planning frameworks, storytelling, client management, and presentation skills.
• Collaborate across the wider WPP Media network to unlock specialist capabilities and integrated client solutions.
• Ensure effective resource planning, performance management, and talent development across the team.

What you'll need

• Bachelor's degree in marketing, Business, Communications, Advertising, or a related discipline.
• 10 to 14 years of experience in Media Planning, Client Leadership, Integrated Communications, or Strategic Marketing, including experience in a senior leadership role.
• Extensive experience in integrated media planning, client leadership, and strategic communications.
• Deep understanding of offline and digital media ecosystems, audience planning, marketing effectiveness, and business strategy.
• Strong commercial acumen with the ability to translate business objectives into integrated marketing solutions.
• Excellent analytical, problem-solving, and strategic thinking capabilities.
• Outstanding stakeholder management, client servicing, and relationship building skills.
• Strong presentation, storytelling, and executive communication skills with experience engaging senior client stakeholders.
• Proven ability to lead multidisciplinary teams within a fast-paced, collaborative environment.
• Passion for innovation, continuous learning, and driving measurable business outcomes.
• Proven experience managing large client portfolios and developing integrated media strategies across traditional and digital channels.
• Strong understanding of media planning, media buying, audience measurement, brand investment, and marketing analytics.
• Demonstrated success leading cross-functional teams, mentoring talent, and driving business growth.

Nice to have

• Experience working with leading brands across automotive, FMCG, technology, or similar sectors will be an advantage.
• Strong understanding of AI-enabled planning tools, audience intelligence platforms, and data-driven marketing methodologies.

Details

• Location: Gurgaon, India.
• Hybrid approach, with teams in the office around four days a week.
• Accommodations or flexibility can be discussed with the hiring team during the interview process.