Overview
Lead the portfolio management of M&G India's Process Re-engineering Centre of Excellence (CoE), covering opportunity intake, prioritisation, and portfolio roadmap and capacity planning.
What you'll do
- Operate a structured intake process for CoE opportunities across business functions, operations teams and enabling functions.
- Partner with functional and operations leaders to identify, frame and qualify opportunities suitable for process re-engineering, automation, AI, workflow, analytics or operating-model redesign.
- Define consistent assessment criteria covering strategic alignment, customer and colleague impact, cost opportunity, capacity release, risk reduction, control improvement, complexity, readiness, data availability and time to value.
- Facilitate prioritisation and trade-off discussions so the CoE focuses on the highest-value opportunities.
- Maintain a transparent opportunity backlog with clear status, ownership, next steps, decision points and rationale for prioritisation outcomes.
- Develop and maintain the CoE portfolio roadmap across discovery, process re-engineering, solution design, proof of concept, build, deployment and run-state transition.
- Align demand to available CoE capacity across process re-engineering, solution architecture, applied AI, data analytics, delivery and domain SME inputs.
- Support annual and in-year planning by forecasting demand, assessing resource constraints, identifying gaps and creating realistic sequencing options.
Details
Read the full description and apply on the company’s own careers page.