Work Management Systems Engineer

Overview

Administer and govern Azure DevOps, Atlassian Jira and GitHub in an enterprise environment, ensuring reliable, scalable and secure use of these work management and source control platforms across engineering and delivery teams.

What you'll do

• Own the administration, configuration and lifecycle management of Azure DevOps, Jira and GitHub, including enterprises, organizations, projects, repositories, teams, boards, workflows, permissions, integrations and automations.
• Maintain alignment with established Azure DevOps governance practices and data hygiene expectations, including support for work item hierarchy, backlog structures and work tracking standards.
• Administer GitHub Enterprise and organization settings, user and team access, repository lifecycle, licensing, authentication and identity integrations, branch protections and rulesets, audit capabilities, GitHub Apps, webhooks and GitHub Actions policies using least-privilege and secure-by-default practices.
• Define and enforce usage standards, fields, templates and workflows to ensure consistency and reliable reporting across teams.
• Partner with product, engineering and delivery leaders to optimize usage of work management tools in support of Scrum, Kanban, SAFe and hybrid methodologies.
• Provide expert guidance on backlog management, user story structures, acceptance criteria alignment and traceability from ideas to deployments.
• Ensure integrations between Azure DevOps, Jira, Git repos, pipelines and adjacent systems remain secure, scalable and well-documented.
• Build and deliver training, onboarding materials and documentation to improve team adoption and maturity of work management practices.
• Support new groups onboarding into Azure DevOps and Jira, leveraging governance guidance established by Azure DevOps Governance teams.
• Provide hands-on troubleshooting assistance, coaching and advisory support to users at all levels.
• Develop dashboards, queries, filters, workflows and automations to improve transparency and reduce manual work.
• Partner with engineering leadership to ensure high-quality reporting across backlog health, forecasting, velocity and delivery insights.
• Evaluate usage patterns across work management and source control platforms and propose enhancements, policy changes or standardization opportunities.
• Leverage AI-assisted tools to accelerate delivery and improve quality, and experiment with emerging capabilities as they evolve.

What you'll need

• 2+ years administering Azure DevOps, Atlassian Jira and GitHub in complex enterprise environments.
• Strong understanding of Agile, Scrum, Kanban and scaled Agile frameworks.
• Experience designing workflows, permission models, project structures and field configurations.
• Experience administering enterprise identity and access controls for GitHub, including SAML single sign-on, SCIM or equivalent user provisioning, team synchronization, role-based access, token and application governance, audit logs and least-privilege permissions.
• Proficiency with ADO Boards, Repos and Pipelines, plus GitHub organizations, repositories, teams, access models, pull requests, branch protections and rulesets, GitHub Actions, and integrations with Git-based source control and CI/CD tooling.
• Ability to partner with engineering teams to ensure accurate work item hygiene, traceability and progress reporting.
• Strong troubleshooting skills across permissions, workflows, automation and integrations.
• Experience creating documentation, onboarding content and user training programs.
• Ability to manage competing priorities and engage with users at all organizational levels.
• Ability to deliver work which meets all minimum standards of quality, security and operability.

Details

• Location: Hyderabad, India (Skyview).
• Ability to work flexible hours as required by business priorities.