Account Director, Crypto

Overview

Own the end-to-end sales process for new crypto-first business customers, leading go-to-market strategy to strengthen TRM's presence in the cryptocurrency space.

What you'll do

• Own the end-to-end sales process with new customers, from researching opportunities to tailoring the sales approach to prospects' needs to closing deals, across crypto-first businesses.
• Write client proposals (sometimes from scratch) and negotiate contracts and SOWs.
• Develop an in-depth understanding of client needs and key initiatives, tailor the sales approach to specific business needs, and map these to TRM products.
• Generate, maintain, and report against an ongoing pipeline of strategic opportunities to meet and exceed sales targets.
• Actively seek to understand industry trends to help position against competitors.
• Gather and distribute product feedback from clients and prospects to the sales and product teams.

What you'll need

• 5+ years of B2B SaaS sales experience with a demonstrated ability to consistently deliver against net new sales targets.
• Strong customer-facing presentation and listening skills, with the aptitude to establish credibility with senior financial and compliance executives.
• Natural storyteller with the capacity to understand customer needs and convey compelling value propositions.
• Exceptional communication and problem-solving skills.
• Strong knowledge of cryptocurrencies, digital assets, and/or blockchains.
• Familiarity with regulatory initiatives and changes related to cryptocurrency; understanding of Anti-Money Laundering (AML) and Know Your Customer (KYC) regulatory frameworks.
• Previous experience working in a fast-paced, growing startup environment.

Details

• May be eligible to participate in TRM's equity plan.
• Compensation factors in different costs for geographies outside the United States.
• Works according to typical business hours in their territory; occasional team meetings a few hours earlier or later than local business hours, planned in advance.
• Return prospect and customer communications within 24 hours at most, typically faster.
• Raise customer concerns to relevant internal teams promptly.
• Respond to internal requests for customer, prospect, and market information as quickly as possible.