Account Manager – Gurgaon Based

Overview

As an Account Manager, you will grow the coverage and quality of Agoda's supply network by remotely managing a portfolio of hotel partners in India.

What you'll do

• Own and manage a portfolio of hotels across the Indian Subcontinent region.
• Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.
• Drive improvements in key supply metrics by analyzing performance and recommending solutions.
• Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.
• Use Agoda's digital tools for outreach, logging, and reporting.
• Participate in training to stay updated on new tools, processes, and best practices.
• Act as the point of contact for partner escalations within your assigned portfolio.

What you'll need

• Minimum 4 years' experience in account management, business development, or supply/e-commerce role.
• Strong relationship management and negotiation skills, with proven success in B2B engagement.
• Analytical mindset, with experience using data to drive decisions and performance outcomes.
• Comfort with digital-first work (remote portfolio management, call systems, CRM tools).
• Self-driven, organized, and able to manage a large portfolio independently.
• Strong communication skills, capable of holding multiple meaningful partner conversations daily.
• Ability to adapt quickly to evolving workflows, tools, and business priorities.

Details

• Location: Gurgaon, India.
• Work is remote portfolio management, conducted digitally.