Administrator - Claims Service

Overview

Administrative support role in the Claims Service team, handling claims and incidents in the claims management system under moderate supervision of Claims Analysts.

What you'll do

• Review instructions from Claims Analysts for accuracy and open claims and incidents in the claims management system in accordance with those instructions.
• Prepare documents for Claims Analysts, such as reports for special programs and spreadsheets, according to predefined templates.
• Adhere to prioritization of processing to meet turnaround time requirements.
• Prepare standard status and closing letters based on instructions provided.
• Sort and distribute department mail.

Details

• Location: Mumbai - Hiranandani.
• Work mode: all colleagues are expected to be in their local office or working onsite with clients at least three days per week, with office-based teams identifying at least one "anchor day" per week for full-team in-person presence.