Advanced Services Consulting Engineer

Overview

The Advanced Services Consulting Engineer delivers proactive consulting, technical analysis, recommendations, and customer network solution support for Juniper products and networks.

What you'll do

• Review and assess open software defects using professional knowledge.
• Provide recommendations on identified risks and discuss the details with respective teams.
• Deliver proactive consulting services such as technical analysis and recommendations, including impact assessment and analysis, health check analysis, software upgrade analysis, and configuration review.
• Assist customers and senior engineers in conducting Juniper product health checks to identify potential product performance problem areas.
• Make recommendations to optimize operational performance in respect to design, topology, and configuration.
• Review and evaluate network plans.
• Assist in planning new feature implementation and product deployment.
• Identify opportunities for improvement in products, documentation quality, and automation.
• Present findings in appropriate forums.
• Document and maintain customer network solutions knowledge.
• Educate other internal Juniper resources for a better support experience.

What you'll need

• Deep understanding of core IP networking concepts, including TCP/IP, QoS, VLAN, STP, IPSEC, NAT, and IPv6.
• Reasonable expertise in Layer 2 and Layer 3 protocols such as VRRP, OSPF, BGP, Multicast, and MPLS VPN.
• Amiable communication, interpersonal, and social skills.

Nice to have

• Knowledge and experience of newer technologies such as Segment Routing, Traffic Engineering, data center switching, VxLAN, EVPN, and SD-WAN.
• Experience and desire to work on automation.
• Juniper product certifications such as JNCIS, JNCIP, or JNCIE, or industry equivalent certifications.

Details

• Hybrid role with a requirement to work an average of 2 days per week from an HPE office.
• Location: Bengaluru, Karnataka, India.