AES Salesforce CGRE Mobility Developer – Senior Associate

Overview

Support the design, configuration and support of Salesforce-based solutions that help clients streamline operations and improve service delivery within PwC's Advisory practice, with a focus on mobility-focused delivery.

What you'll do

• Support Salesforce application enhancement, configuration, and custom development tasks across client service delivery
• Perform data review, enrichment, cleansing, and processing activities to maintain accurate customer data records
• Assist with workflow and process documentation, including updates to service procedures and operating steps
• Monitor quality control checks, record exceptions, and escalate issues tied to data, process, or application defects
• Handle client and customer requests, queries, and routine escalations in a timely and organized manner
• Apply Salesforce tools and digital tooling to complete assigned development, testing, and support activities
• Participate in release and deployment support by validating updates, tracking defects, and documenting outcomes
• Gather information from multiple sources to identify patterns, flag risks, and support continuous service improvement

What you'll need

• At least a Bachelor's degree
• Oral and written proficiency in English

Nice to have

• Applying Salesforce development experience in client support settings
• Strong expertise in React Native, including developing UI components, navigation, and using state management libraries like Redux (Redux Toolkit) or MobX
• Proficiency in JavaScript (ES6+), including core concepts such as closures, hoisting, Promises, Arrow functions, and Rest/Spread operators
• Deep understanding of TypeScript, with hands-on experience in writing scalable and maintainable applications
• Solid experience in mobile app development, particularly in integrating RESTful APIs and handling asynchronous data flows
• Familiarity with mobile development best practices, including responsive design, app performance optimization, and front-end testing tools
• Proven experience in debugging and troubleshooting mobile apps for both Android and iOS environments
• Proficiency with Git or other version control systems for code collaboration
• Hands-on experience with CI/CD pipelines, build processes, and deployment strategies for mobile apps
• Strong understanding of mobile app security, including data encryption, secure authentication, and safe data storage
• Experience with modern development tools such as React Navigation, push notifications, and unit testing frameworks
• Experience with Salesforce Mobile SDK for iOS and Android, including Soup integration and data synchronization
• Hands-on experience with Salesforce Sales Cloud, Service Cloud, or Consumer Goods Cloud
• Proficiency with Salesforce developer tools such as Developer Console or Workbench
• Supporting application enhancement or modernization work in Salesforce
• Using Apex, Lightning, or integration tools in delivery work
• Gathering requirements and translating them into configuration tasks
• Communicating clearly while adapting to changing client needs
• Learning quickly, taking ownership, and delivering dependable work

Details

• Location: Bangalore
• Travel requirements: Not specified