Overview
Senior Associate role in PwC's Acceleration Center India, focused on designing and implementing Salesforce integration solutions that connect Salesforce with other systems, applications and databases within the Commercial & Service Excellence practice.
What you'll do
- Design and implement Salesforce integration solutions using Salesforce APIs and middleware platforms.
- Develop and customize Salesforce applications to optimize operational efficiency for clients.
- Analyze client needs to provide tailored software solutions and seamless integration.
- Manage and automate processes to enable efficient data flow between Salesforce and other systems.
- Use RESTful API and web services for effective system integration and data management.
- Conduct integration analysis to identify opportunities for process improvement and automation.
- Collaborate with clients to understand their strategic objectives and align solutions accordingly.
- Provide training and support to clients for effective utilization of Salesforce applications.
- Maintain professional and technical standards in all client engagements.
- Build meaningful client relationships to anticipate needs and deliver quality solutions.
What you'll need
- At least a Bachelor's degree.
- At least 4 years of experience.
- Oral and written proficiency in English.
Nice to have
- Preference for at least one of the following fields of study: Computer and Information Science; Accounting, Information Technology; Management Information Systems.
- Knowledge in Salesforce flows, Lightning components, APEX, SOQL, ETL migration tools, REST & SOAP web services.
- Proficient in overseeing a support ticketing queue with multiple open items, demonstrating strong written and oral communication skills.
- Capable of leading team and client status meetings and extracting relevant metrics.
- Handles client relationships, enabling effective communication.
- Offers functional and/or technical subject matter expertise.
- Participates in process and/or redesign efforts.
- At least one of the following: one or more Salesforce certifications aligned to system integration delivery, such as Salesforce Certified Administrator, Platform App Builder, Sales or Service Cloud Consultant, Integration Architecture Designer, or Platform Developer I.
- Demonstrating proficiency in Salesforce APIs and Salesforce Customization.
- Utilizing analytical thinking to solve complex integration challenges.
- Embracing change and demonstrating learning agility in dynamic environments.
- Developing integration architecture implementation strategies for client solutions.
- Excelling in communication and teamwork to build meaningful client relationships.
Details
- Location: Bangalore, India.
Read the full description and apply on the company’s own careers page.