AI Business Analyst

Overview

Business Analyst role focused on Payments and Digital Journeys within Global Banking, delivering projects for large international and local banks, insurance companies and payment service providers.

What you'll do

• Elicit requirements, manage the backlog, and drive Agile delivery using Jira and Confluence.
• Analyse customer channels, including Mobile Banking Apps and Browser Front-End solutions.
• Prioritise requirements to define MVP scope and author Epics and User Stories.
• Validate requirements with Product Owners, IT, Ops, Risk/Legal/Compliance and UX.
• Manage the full delivery lifecycle: problem framing, market research, As-Is analysis, story refinement, walkthroughs with Solution Architects, and structured delivery through to implementation.
• Collaborate with Business, Tech and Ops teams across multi-country, cross-cultural environments (Asia, MENA, Europe, Americas).
• Support regulatory and business change, ensuring clarity and alignment.

What you'll need

• 8+ years' experience in Payments within Retail Banking.
• Global bank exposure.
• Proven expertise in requirements elicitation, backlog management and Agile delivery.
• Hands-on use of Jira and Confluence.
• Strong stakeholder management and communication skills.
• Experience in customer channel analysis, including Mobile Banking Apps and Browser Front-End solutions.
• Experience authoring Epics and User Stories.
• Strong analytical and problem-solving skills.

Nice to have

• Global Banking experience.

Details

• Locations: Pune, Hyderabad, Bengaluru, Mumbai, Chennai, Gurgaon.
• Notice period: Immediate.