Overview
Support the development and implementation of AI-driven solutions within the CSEC Global Analytics CoE by building AI assistants, AI agents, and automation solutions that improve business processes and operational efficiency.
What you'll do
- Design and develop AI-powered assistants, including chatbots and virtual assistants.
- Build and deploy AI agents to automate business processes and routine tasks.
- Translate business requirements into AI-driven automation solutions.
- Develop solutions using Generative AI, LLMs, and Agentic AI frameworks.
- Create and manage monitoring agents to track performance, alerts, and process exceptions.
- Integrate AI solutions with enterprise systems using APIs and other integration methods.
- Analyze large volumes of log and operational data to identify trends and insights.
- Use SQL to retrieve, analyze, and manage data from various sources.
- Design AI solutions that can access and use real-time information from multiple enterprise systems.
- Apply knowledge of Model Context Protocol (MCP) or similar technologies to connect AI solutions to multiple data sources, retrieve contextual information in real time, and enable interactions across different systems.
- Collaborate with business and technical teams to identify and implement automation opportunities.
- Ensure all AI solutions comply with IQVIA standards for security, privacy, and governance.
- Prepare and maintain technical documentation, workflows, and support materials.
What you'll need
- Good understanding of Generative AI, LLMs, and Agentic AI concepts.
- Experience building AI assistants, chatbots, or similar AI solutions.
- Ability to convert business processes into automated AI workflows.
- Experience working with AI agents and monitoring tools.
- Strong SQL skills.
- Knowledge of APIs and enterprise system integrations.
- Experience working with large datasets and log files.
- Understanding of MCP or similar AI integration frameworks.
- Experience with Azure AI Services or related cloud AI platforms.
- Knowledge of responsible AI, compliance, and security requirements.
- Familiarity with IQVIA AI tools and compliance expectations.
- Ability to work effectively with cross-functional teams.
- Strong analytical and problem-solving skills.
- Ability to understand business processes and identify automation opportunities.
- Effective communication and stakeholder management skills.
- Attention to detail and commitment to quality.
- Ability to work independently and manage multiple priorities.
- Innovative mindset with a focus on delivering business value.
- Bachelor's or Master's degree in Computer Science, Engineering, Data Science, Information Technology, or related field.
- 2–5 years of experience in AI, automation, analytics, software development, or related areas.
Details
- Location: Bangalore, India.
Read the full description and apply on the company’s own careers page.