AI Ethics & Human Impact Lead

Overview

Develop and lead Zscaler's AI Ethics and Human Impact program within the People Risk & Integrity team, providing independent ethical judgment on workforce-adjacent AI. This is not a policy compliance role.

What you'll do

• Develop and implement a comprehensive AI Ethics Framework for People systems and workforce-adjacent AI, defining our values and decision criteria
• Serve as an independent ethics authority with the mandate to pause, challenge, or escalate AI initiatives that pose unacceptable risks to employees or candidates
• Design and lead Human Impact Assessments (HIAs) for AI tools
• Articulate and maintain our ethical position on the purpose of AI in the workplace, balancing efficiency with human-centered innovation
• Monitor the evolving global regulatory landscape to ensure proactive compliance and strategic positioning

What you'll need

• Advanced understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• An advanced degree or equivalent applied experience in a field requiring sustained ethical reasoning
• Deep practical literacy in how AI and machine learning systems work, sufficient to interrogate algorithmic design and identify risks
• Demonstrated subject matter expertise in AI ethics, responsible AI, technology policy, or organizational ethics
• Proven ability to exercise independent judgment and influence at the executive level with credibility and composure
• Exceptional ability to translate abstract ethical concepts into clear, actionable language for technical, legal, and business audiences

Nice to have

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Direct experience building or leading an AI ethics or responsible technology function
• Specific experience with HR technology, people analytics, or workforce-related AI tools
• Background in labor economics, future of work research, or employment rights

Details

• Reports to the Head of People Risk & Integrity in the People & Culture organization
• Hybrid at the Santa Clara, CA headquarters or Bellevue, WA office, or Remote, with a preference for Chicago, IL based candidates
• Full-time position