Analyst - 25 Operational Finance

Overview

Analyst role in Operational Finance supporting expense administration, T&E processes, card management, and related ERP and D365 integration activities for Dentsu.

What you'll do

• Provide expense creation and submission assistance and customer service support to members regarding expense reports.
• Research and resolve issues related to expense reports and log expense-related issues electronically.
• Monitor out-of-pocket reimbursements and card-related claims, chasing and escalating card holders and managers for on-time submission and approval.
• Review employee expense reports for compliance, approvals, documentation, and business purpose, both manually and via automated system.
• Provide approval support when a manager is terminated or out of office, and maintain approval limits.
• Ensure the confidentiality and security of all financial and member files.
• Handle exceptional approvals and queries on manager and finance approval and reimbursement status.
• Prepare monthly reporting cycles on Concur and finance data, and Cognos reporting.
• Perform ad-hoc data analysis of finance data sources, including data merging and slicing, and provide monthly and ad-hoc reporting to support T&E spend analysis.
• Maintain internal SOPs and documents.
• Monitor posting errors and coordinate with the technical support team for resolution.
• Monitor the Workday to D365 integration.
• Work with the finance team on MDM processes to release cost and profit centers.
• Manage clients and projects with FP&A team guidance.

What you'll need

• Graduate or master's degree in commerce, ICWAI, MBA, or semi-qualified Chartered Accountant.
• 4 to 5 years of experience in expense administration and T&E process.
• Prior experience managing the above process for large corporations.
• Prior experience with Citi and AMEX card management.
• Prior experience with SAP Concur Expense.
• Prior experience with AMEX GBT.
• Fluent spoken English, with strong communication, collaboration, and relationship-building skills across global cultures.
• Willingness to work in Americas shifts.
• Prior experience in ServiceNow and help desk activities.
• Proficiency with MS Word, Advanced Excel, and PowerPoint.
• Proven ability to communicate and partner with all levels of the organization.
• Senior stakeholder management skills.
• Clear record of driving end-to-end process improvements.

Nice to have

• Knowledge of the Media or Digital sectors.
• Preferably familiar with finance concepts and reporting structures, Nexelus, and SAP Concur.
• Preferably familiar with finance concepts and reporting structures using Concur and other ERP.

Details

• Location: Bangalore.
• Time type: Full time.
• Contract type: Permanent.
• Willing to work in Americas shifts.