Analyst, Bank Payments, Reported Fraud, UK (6 months contract)

Overview

Tide is hiring a Fraud Investigations Analyst on a six-month contract in its Bank Payments, Reported Fraud team, UK-focused. The role suits a proven operational team leader passionate about fraud and financial crime.

What you'll do

• Conduct end-to-end investigations into suspected fraud, scams, chargebacks, and financial crime activity
• Analyse transactions, customer behaviour, and supporting documentation to identify fraud typologies and patterns
• Review alerts generated by fraud monitoring systems and take appropriate action (account restrictions, closures, clearlisting)
• Assess source of funds and source of wealth where required
• Liaise with internal teams to resolve cases efficiently
• Communicate with external parties such as banks, payment providers, and law enforcement when necessary
• Make clear, well-reasoned decisions in line with internal policies and regulatory expectations
• Maintain accurate case notes and investigation records
• Contribute to fraud prevention initiatives, process improvements, and control enhancements
• Stay up to date with emerging fraud trends, typologies, and regulatory changes

What you'll need

• C1 level and above in spoken and written English
• At least 1 year experience of Fraud, AML, Transaction monitoring or Financial Crime control functions, ideally within a financial services business, with solid understanding of the risks and controls
• Good analytical, process and project management skills, and the ability to make risk-based decisions and/or recommendations
• Passion for driving continuous improvement and managing teams through change
• Strong analytical and critical-thinking skills
• Ability to assess complex information and make sound risk-based decisions
• Excellent attention to detail and documentation skills, with good written and verbal communication skills
• Ability to manage multiple cases and meet deadlines
• Comfortable working with transaction data, banking information, and investigative tools

Nice to have

• Experience in, or knowledge of UK business banking

Details

• Location: Hyderabad, India
• Flexible in-person and remote work model, with regular in-person team gatherings at offices