Analyst - Claims Service

Overview

Entry-level claims analyst role supporting the receipt, coverage assessment, reserving and closure of low complexity insurance claims, working under direct supervision.

What you'll do

• Receive new, often low complexity claims and acknowledge receipt to brokers and insureds.
• Contribute to the assessment of coverage under moderate oversight and communicate the outcome to brokers and insureds.
• Assist in determining claim liabilities, value and service provider fees, and set reserves within limited financial authority, according to Company and legal standards.
• Support team members in assessing the financial exposure of low complexity claims and set reserves accordingly.
• Obtain reserving, settlement and payment authority in line with the limited authority level.
• Under close supervision, assist with final reports summarizing the lifecycle of a claim and instruct support staff to close the file.
• Handle basic procedural or operations related insurance claims inquiries to maximize product and function value.
• Support senior level colleagues with special projects or initiatives by assisting with delivering changes and reporting on related performance.

What you'll need

• A basic understanding of the insurance business.
• A basic understanding of the regulatory environment and the related procedural requirements for brokers and other key insurance agreement players.

Details

• Location: Mumbai - Hiranandani.
• Work mode: hybrid. Colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one team "anchor day" per week in person for office-based teams.