Analyst I - Implementation

Overview

Support release management for an airline software platform by coordinating changes, maintaining release documentation, and helping ensure deployments are planned and executed effectively.

What you'll do

• Coordinate change management activities and maintain the release change calendar.
• Maintain release notes, deployment guides, and rollback procedures.
• Coordinate pre-release testing and track outstanding issues.
• Draft release communications and documentation using generative AI tools.
• Monitor CI/CD pipeline status and escalate failures or anomalies.
• Participate in release readiness reviews and go/no-go decisions.
• Record changes, deployments, and release outcomes in the ITSM platform.

What you'll need

• 0–3 years of experience in release management, change management, or DevOps.
• Basic understanding of CI/CD pipelines and software deployment.
• Familiarity with ITSM platforms and ITIL change management.
• Strong organisational and communication skills.
• Bachelor's degree in Computer Science, IT, or a related field.

Nice to have

• Familiarity with Jenkins, GitLab CI, or GitHub Actions.
• Basic scripting for deployment automation.
• Experience using generative AI for release documentation.
• Interest in AI applications for release management.

Details

• Location: Mumbai, Maharashtra, India.
• Work mode: Hybrid remote/office.