Analyst, IAM and Collaboration

Overview

The IAM Analyst manages secure access to enterprise applications and networks as part of the Identity and Access Management team, handling employee lifecycle events and collaborating across global teams.

What you'll do

• Execute user onboarding, offboarding, and role-change access provisioning for employees and Contingent Workers (CWRs).
• Perform administrative maintenance on security applications and systems, keeping related documentation and Standard Operating Procedures (SOPs) accurate and up to date.
• Act as a liaison between the provisioning and technical tiers, identifying and implementing solutions to refine and automate provisioning workflows.
• Participate in strategic IAM activities and system integrations supporting mergers, acquisitions, and divestitures.
• Develop, maintain, and audit role-based access control (RBAC) user personas.
• Participate in SOX auditing activities, ensuring access controls remain compliant with governing security standards and corporate policies.
• Serve as a technical escalation point for the IT Service Desk, troubleshooting and resolving complex, IAM-related support tickets and ad-hoc analyses.

What you'll need

• Bachelor's Degree in an Engineering, Information Technology, or related field (or an equivalent combination of education and hands-on experience).
• Detailed understanding of application authorization, end-to-end account provisioning, and Identity Lifecycle Management (including granting and terminating access across network components and applications).
• Strong analytical skills with the ability to troubleshoot and resolve complex application, connectivity, and security issues.
• Excellent written and verbal communication skills, with a proven ability to interface and coordinate work efficiently with global business colleagues and external vendors.
• Ability to successfully balance, prioritize, and execute multiple tasks in a fast-paced environment.

Nice to have

• Hands-on experience with identity management platforms: Okta, OneLogin, Ping Identity.
• Hands-on experience with directory services: Active Directory (AD).
• Hands-on experience with productivity suites: Google Workspace, Microsoft 365.
• Hands-on experience with HRIS / ITSM platforms: Workday, ServiceNow, PeopleSoft.
• Experience with specific PeopleSoft modules.

Details

• Shift timings: 24/5.
• Location: Bangalore.
• Posted with NTS Technology Services Pvt. Ltd.