Appian BPM Operations Developer

Overview

Support and enhance applications running on the Appian BPM platform, ensuring stability, resolving defects, delivering minor enhancements, and enabling smooth workflow operations.

What you'll do

• Support day-to-day operations of applications built on the Appian BPM platform.
• Diagnose, troubleshoot, and resolve application defects and workflow issues.
• Deliver minor enhancements and improvements in response to business needs.
• Perform root-cause analysis and implement sustainable fixes.
• Collaborate with end users, product owners, and development teams to ensure effective communication and timely issue resolution.
• Work within an Agile/Scrum framework to manage tickets, priorities, and improvements.
• Analyze and interpret business issues to translate them into system solutions.

What you'll need

• Typically a minimum of 8 years of experience, or a minimum of 5 years of experience with an Advanced degree.
• Bachelor's degree in a STEM field is required.
• Experience with the Appian platform, including workflow process debugging.
• Experience in SQL for analysis and troubleshooting.
• Experience supporting production applications in a fast-paced environment.
• Ability to interpret business issues and communicate effectively with end users.

Nice to have

• Experience with Agile/Scrum methodologies.
• Prior experience in BPM operations or application support roles.

Details

• Work location: Remote, primarily offsite (from home); may include a degree of onsite presence depending on proximity to an RTX site, as discussed with the manager.
• Candidates may be asked to attend select interview steps in person at an RTX office location.
• U.S. citizenship is required.
• No security clearance required.
• U.S.-based role.